Privacy Policy

UGC Client Lab (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect when you visit or make a purchase from our Shopify store and how we use it.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect:

• Your name
• Email address
• Billing and payment information
• Shipping information, where applicable
• Order and purchase information
• Information you provide when contacting us
• Device, browser, IP address, and website usage information

We do not directly store your full payment card details. Payments are processed by Shopify and/or the applicable payment provider.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Provide access to your digital products
• Send purchase and download information
• Respond to customer support requests
• Maintain and improve our store
• Prevent fraud and protect our store
• Comply with legal and regulatory requirements
• Send marketing communications where you have given permission to receive them

3. Digital Product Delivery

When you purchase a digital product from us, your email address may be used to send you your purchase confirmation and digital download information.

4. Cookies

Our store may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the store, and improve the shopping experience.

Shopify and third-party services used by our store may also use cookies in accordance with their own privacy policies.

5. Third-Party Services

We use third-party services to operate our business, including Shopify, payment processors, analytics services, and digital-product delivery services.

These services may process your information as necessary to provide their services.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your personal information

To make a privacy-related request, contact us using the information below.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with our legal obligations.

8. Children's Privacy

Our store is not intended for children under the age required by applicable law to provide their own consent. We do not knowingly collect personal information from children for marketing purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

UGC Client Lab
Email: vikemostore@gmail.com